Privacy Policy

Effective Date: April 9, 2025
Applies to: Symphony Homes Limited & The Symphony Group of Companies
Website: https://symphonygroup.ca

1. Overview

This Privacy Policy outlines how Symphony Homes Limited and affiliated entities under The Symphony Group of Companies (“Symphony”, “we”, “our”, “us”) collect, use, store and protect personal information.

This Policy applies to information collected through:

• https://symphonygroup.ca

• Symphony development/project websites (including Moonlight Sonata)

• Presentation centres and registration events

• Email & phone inquiries

• Contact forms and marketing subscriptions

• All related sales/marketing services and communications

By using our website or submitting information, you consent to this Policy.

2. Information We Collect

We collect two categories of information:

Personal Information may include:

• Full Name

• Email Address

• Phone Number

• Province / City / Postal Code

• Inquiry or registration details voluntarily submitted

Usage Data may include:

• IP address

• Browser/device type

• Pages viewed & visit duration

• Navigation path/click behavior

• Analytics & engagement metrics

This helps improve performance, content relevance and user experience.

3. Cookies & Tracking

We use cookies and tracking technologies to:

• Maintain browsing session stability

• Store preferences and form input

• Improve security and prevent misuse

• Support analytics & advertising optimization

You may block cookies via browser settings, but certain features may not function.

4. How We Use Your Information

Your data may be used to:

• Respond to inquiries and requests

• Provide development updates, news and event invitations

• Send marketing communications (newsletters, releases, VIP notices)

• Improve website usability and security

• Support analytics, advertising, and reporting

• Comply with legal and regulatory requirements

• Share with authorized brokers/marketing teams assisting project sales

We do not sell personal information.

5. Data Storage & Security

Information may be processed or stored inside or outside Canada.

By submitting information, you consent to any necessary transfer.

We maintain reasonable security practices, but no digital system is 100% risk-free.

6. Third-Party Services & Analytics

We may use third-party platforms for analytics and marketing, including Google Analytics.

Google Privacy Policy: https://policies.google.com/privacy

Google Opt-Out Add-on: https://tools.google.com/dlpage/gaoptout/

Analytics services may receive anonymized usage behaviour only.

7. External Links

External websites linked from our pages are not controlled by Symphony.

We are not responsible for third-party privacy practices.

Use of external links is at your own discretion.

8. Children’s Privacy

Our website is not intended for users under 18 years of age.

We do not knowingly collect child data.

If such data is identified, we will remove it promptly.

9. Change Notifications

This Policy may be updated without notice.

Revised versions will be posted here with a new effective date.

Continued site use indicates acceptance.

10. Contact

For privacy questions or data removal requests:

info@symphonygroup.ca

5648 Imperial Street, Burnaby BC V5J 4R2

778-788-1480

All renderings, pricing, specifications, materials and floor plans are subject to change without notice. Dimensions are approximate and may vary.

This is not an offering for sale.

Sales & Marketing by Symphony Homes Limited — https://symphonygroup.ca

E.&O.E.